Terms of service
1. Acceptance of Terms
By using the Ephera Ink website or making a purchase, you acknowledge and agree to these Terms of Service. We reserve the right to modify, update, or change these terms at any time, and such changes will be effective immediately upon posting.
2. Products and Services
Ephera Ink offers a variety of fineline temporary tattoos, custom designs, and exclusive limited collections. All products are subject to availability and we reserve the right to limit the quantity of any item or refuse any order at our discretion.
3. Order and Payment
When placing an order, you agree to provide accurate, current, and complete information. All payments are processed securely via Shop. You are responsible for ensuring that all billing information is accurate. Once your order is confirmed, it cannot be altered or canceled.
4. Shipping and Delivery
We will make every effort to ship your order in a timely manner. Shipping times may vary based on your location and the availability of products. We are not responsible for delays caused by third-party shipping carriers, customs, or other external factors.
5. Returns, Exchanges, and Refunds
Due to the nature of our products, we do not accept returns or offer refunds unless the item is damaged upon arrival. If you receive a damaged item, please contact us within 7 days of receipt with photos of the damage. We will assess the issue and provide a replacement or store credit.
6. Custom Designs
Custom tattoos are non-refundable and are made to order based on your specifications. By requesting a custom design, you acknowledge that the design is final once approved and you are responsible for reviewing and approving the design before production begins.
7. Intellectual Property
All content on our website, including designs, text, images, logos, and graphics, is owned by Ephera Ink or its licensors and is protected by copyright law. You agree not to use, reproduce, or distribute any content from our website without express permission.
8. User Conduct
You agree to use our website and services for lawful purposes only and not to engage in any conduct that could harm, damage, or disrupt the website or services, or violate the rights of others. You are prohibited from submitting false or misleading information, or using our platform for any fraudulent activities.
9. Privacy
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
10. Limitation of Liability
Ephera Ink is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or services, including but not limited to any loss of data, revenue, or business opportunity.
11. Indemnification
You agree to indemnify, defend, and hold harmless Ephera Ink, its affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of our website or services, or your violation of these Terms of Service.
12. Governing Law
These Terms of Service are governed by the laws of the UK. Any disputes arising from or related to these terms shall be resolved in the courts, and you agree to submit to the jurisdiction of such courts.
13. Severability
If any part of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
14. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at Enquiries@esthetestudio.co.uk.